MEMBERSHIP TERMS & CONDITIONS
1. Membership Overview
Your membership includes a set number of personal training sessions per week, plus coaching, programming, and ongoing support.
All memberships are billed monthly via direct debit.
2. Payments & Cancellation
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Payments are taken monthly via direct debit
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Payment date is agreed at sign-up (between the 1st–7th of the month)
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Membership is minimum of 3 months when signing up
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It then becomes a monthly rolling membership and can be cancelled with 1 month’s notice
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Sessions continue as normal during the notice period
3. Training Schedule
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You will be allocated a fixed weekly training slot
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This remains consistent each week unless agreed otherwise
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Sessions are intended to be used within each calendar month
4. Rescheduling
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Sessions can be rescheduled within the same month
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Minimum 24 hours’ notice is required
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Rescheduling is subject to availability
5. Sessions & Usage
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Sessions are designed to be used within each month
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Any unused sessions expire at the end of the month
👉 Exception:
At the coach’s discretion, one session may occasionally be rolled over, which must be used within 30 days
6. Missed Sessions
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Sessions cancelled with less than 24 hours’ notice will be charged as used
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No-shows are counted as used sessions
7. Membership Changes
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Memberships can be upgraded or downgraded
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Minimum 1 month’s notice is required
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Changes are subject to availability
8. Coach Availability
If the coach or the trainee is unavailable (e.g. holidays), sessions will be:
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Rescheduled where possible, or
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Adjusted fairly (credit or reduced billing if appropriate)
9. Additional Sessions
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Extra sessions can be booked subject to availability
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These are charged separately
10. Agreement
By proceeding to the membership and setting up your direct debit, you agree to these terms.